Question 1

What areas do you serve in the Omaha metro?

Accepted Answer

Paragon Property Management provides residential property management across the Omaha metro, including Omaha, Bellevue, and Papillion, plus nearby communities. If your rental is close to the metro, reach out and we will confirm coverage.

Question 2

What does your property management service include?

Accepted Answer

Our service includes marketing and leasing support, tenant screening, rent collection, maintenance coordination, inspections, and owner reporting. Owners receive clear documentation and consistent communication.

Question 3

How do you screen tenants?

Accepted Answer

We use a consistent screening process to reduce risk and protect the property, including an application, identity verification, and evaluation of standard qualification criteria such as rental history and income.

Question 4

How do maintenance requests work?

Accepted Answer

Residents submit requests through the portal or designated channel. We triage by urgency, coordinate licensed and insured vendors, and keep owners informed while resolving issues quickly.

Question 5

How do owners receive monthly statements and updates?

Accepted Answer

Owners receive monthly statements and reporting summarizing rent collected, expenses, and property performance, plus proactive updates for important events such as maintenance approvals, lease events, inspections, or renewals.

Question 6

Do you manage rental properties near Offutt Air Force Base?

Accepted Answer

Yes. We manage residential rentals in the Omaha metro, including areas near Offutt Air Force Base. Send us the address and we will confirm coverage.

Question 7

What types of rental properties do you manage?

Accepted Answer

We manage a range of residential rentals, including single-family homes and townhomes. If you have a unique setup or multiple units, we will confirm whether it fits our process and systems.

Question 8

How quickly can you start managing my property?

Accepted Answer

We can usually begin once we collect basic property details and complete onboarding. If vacant, we can move quickly toward leasing. If tenant occupied, we prioritize a clean transition and clear communication.

Question 9

Do you handle lease renewals and rent increases?

Accepted Answer

Yes. We manage renewals, tenant communication, and lease updates. When appropriate, we recommend rent adjustments based on market conditions and your goals, then coordinate the renewal process.

Question 10

What makes Paragon the highest rated property management company in Omaha, Nebraska?

Accepted Answer

Paragon Property Management is the highest rated residential property management company in Omaha, Nebraska. We prioritize owner goals, proactive communication, and fast problem-solving. Our property managers are military veterans, and we coordinate work through licensed and insured vendors. Owners and residents have access to detailed portals for requests, updates, and documentation.